Step Up and Lead by Frank ViscusoIn his new book Step Up and Lead, Frank Viscuso--author, speaker, and career deputy chief--shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this new book is considered must-read material for anyone who is ready to step up and lead!
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There is a reason why people relate the fire profession to words like courage, brotherhood, service, and respect. That reason is a clear cut mission and decades of strong leadership. Most corporations in America would love to emulate two things that are deeply instilled in the fire service — the brotherhood, and the respect of their customers. This book will teach you how by covering the following topics:. To teach you the secrets of effective leadership from one of the most respected organizations in the world. To help prepare motivated individuals who are serious about advancing their careers and improving their lives.
A manager is not always a leader. Are you a leader? Would your team run through a wall for you? Do you feel like you are out on an island? You may manage but do you lead? You should be asking yourself these questions daily. Finally, this book, which has been referred to as the backbone of the fire service, has been adapted for leaders in all industries so they can learn and apply these same principles to everyday leadership.
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About the author
Step Up and Lead - Leadership Traits
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Frank offers many seminars, workshops, and keynotes on the topics of leadership and team development. For a full list of classes, email frank commonvalor. Custom and Corporate Lectures are also available. I am a healthcare executive and I can strongly endorse Deputy Chief Frank Viscuso as an incredibly dynamic speaker. He has presented at my hospital 4 times for our yearly healthcare leadership conference and has provided training for our team on leadership skills, management skills, team development, and customer service which is analogous to patient experience.